Privacy policy

FlyingStar Airport Transfer Privacy Policy:

Data Protection at a Glance

General Information

The following information provides an overview of what happens to your personal data when you visit our website or use our airport transfer service. Personal data is any data that can be used to personally identify you. Detailed information can be found in the privacy policy below.

Data Controller

The controller responsible for data processing on this website is:

Owner:A. Rehman

Bensheimer Straße 89

65428 Rüsselsheim Germany

Phone: +4915153684687

WhatsApp: +49 151 53684687

Email: info@flyingstar-flughafentransfer.de

Data Collection on Our Website

a) Server Log Files

When visiting our website, the following data is automatically collected:

  • Browser type and browser version
  • Operating system used
  • Operating system used
  • Host name of the accessing computer
  • Time of server request
  • IP address

This data is technically required to correctly display the website.Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

b) Contact Form / Booking Form

  • Name
  • Phone number
  • Email address
  • Pickup and destination address
  • Date and time
  • Flight number (for airport pickups)
  • Number of passengers and luggage

This data is required for:

  • Preparation of offers
  • Performance of the airport transfer
  • Contact in case of questions
  • Contract fulfillment

Legal basis: Art. 6(1)(b) GDPR (performance of a contract).

Transfer of Phone Number to the Driver

To perform your booked airport transfer, your phone number will be shared with the assigned driver.

This serves exclusively to:

  • Coordinate the pickup location
  • Contact you in case of delay
  • Arrange airport terminal pickup

The transfer is made solely for contract fulfillment.Your data will not be used for advertising purposes.

Legal basis: Art. 6(1)(b) GDPR.

Transfer to Partner Companies

In exceptional cases (e.g., vehicle breakdown or illness), it may be necessary to forward a booking to a partner company to ensure the transfer.

In such cases, only the following data will be transmitted:

  • Name
  • Phone number
  • Pickup and destination address
  • Trip details

The transfer is made solely for the performance of the booked transfer. Legal basis: Art. 6(1)(b) GDPR.

Communication via WhatsApp

If you contact us via WhatsApp, data processing is carried out by WhatsApp Ireland Ltd.

The following data may be processed:

  • Phone number
  • Chat content
  • Communication metadata

The use of WhatsApp is voluntary. Alternatively, you may contact us by phone or email.

Legal basis: Art. 6(1)(a) GDPR (consent).

Payment Processing (PayPal, Stripe, Cash)

When booking online you can pay in cash in the vehicle, with PayPal or by credit card (via Stripe). For online payment we pass the data needed for the payment to the payment provider you choose:

  • PayPal: PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. If you choose PayPal, the PayPal payment button is loaded in the payment step and the payment is completed with PayPal. PayPal privacy statement
  • Credit card (Stripe): Stripe Payments Europe, Limited, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. If you choose credit card, you are forwarded to Stripe's payment page and enter your card details there, not with us. Stripe privacy policy

Data that may be transferred or processed: name, e-mail address, billing address, amount, booking number and transaction number. Card details and PayPal login data are not stored on our server. The payment providers may set their own cookies for fraud prevention (for Stripe e.g. __stripe_mid, __stripe_sid); these are only loaded in the payment step after you have chosen that payment method.

Legal basis: Art. 6(1)(b) GDPR (performance of a contract); access to your device is strictly necessary for the online payment you have chosen (§ 25(2) no. 2 TDDDG). With cash payment no data is sent to payment providers.

Use of External Booking System

If a third-party booking system is used, booking data is transmitted directly to the respective technical service provider

The provider’s own privacy policy additionally applies.

Processing is carried out for contract fulfillment pursuant to Art. 6(1)(b) GDPR

Google Maps (Address Suggestions and Route Calculation)

For the price calculator and online booking we use Google Maps Platform, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Maps suggests addresses while you type and calculates the route that the fixed price is based on.

Google Maps is only loaded when you use the price calculator (for example by clicking into the address field) or open the booking page. Your IP address, the addresses you enter and technical browser data are then sent to Google.

Legal basis: Art. 6(1)(b) GDPR (steps taken at your request before entering into a contract). Where information is stored on or read from your device, this is strictly necessary for the price calculator and booking that you have explicitly requested (§ 25(2) no. 2 TDDDG). Without Google Maps we cannot calculate a price online; you can also ask us by phone, WhatsApp or e-mail.

More information: Google privacy policy.

Google Analytics

With your consent our website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited. Google Analytics is only loaded after you have consented in the “Statistics” category; before that no scripts are loaded and no data is sent to Google.

Purpose: statistical analysis of which pages are visited, where visitors come from and how far they scroll. The cookies _ga and _ga_HSY37P23JV are stored (up to 2 years by Google default). According to Google, Google Analytics 4 does not log or store IP addresses.

Legal basis: Art. 6(1)(a) GDPR and § 25(1) TDDDG (consent).

Withdrawal: at any time via the “Cookie settings” link in the footer of every page. After withdrawal Google Analytics is no longer loaded and these cookies are deleted from your browser. Data already sent to Google is not deleted automatically.

Transfers to the USA

With the Google services named above, personal data may be transferred to Google LLC in the USA. Google LLC is certified under the EU-US Data Privacy Framework. For certified companies the European Commission found an adequate level of data protection in its decision of 10 July 2023 (Art. 45 GDPR).

PayPal and Stripe may also transfer data to group companies in the USA. The safeguards they use are described in their privacy statements (see Payment Processing).

Cookies & Consent Management

On your first visit a banner asks which optional services we may use. “Reject all” and “Accept all” are equivalent; under “Settings” you can choose individual categories. Until you choose, all optional services stay off.

Necessary (always on): the session cookie PHPSESSID and the sessionStorage entry session_id for the price calculator and booking (deleted when you close the browser or tab), and the cookie fs_consent, which stores your choice, its time and the version of this notice (12 months). Legal basis: § 25(2) no. 2 TDDDG; for fs_consent also Art. 6(1)(c) in conjunction with Art. 7(1) GDPR (proof of consent). For Google Maps, PayPal and Stripe see above.

Statistics (optional): Google Analytics 4. Marketing (optional): Google Ads conversion tracking.

You can change or withdraw your choice at any time via the “Cookie settings” link in the footer of every page. If the services we use change, we will ask you again.

Data Retention

Personal data is stored only as long as

  • it is necessary for contract fulfillment
  • legal retention obligations exist (e.g., tax law requirements)

After expiration of these periods, the data will be deleted or restricted.

Your Rights under GDPR

You have the right to:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)

Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection supervisory authority.

Competent authority for Hesse, Germany:

The Hessian Commissioner for Data Protection and Freedom of Information P.O. Box 3163

65021 Wiesbaden

Germany

SSL / TLS Encryption

This website uses SSL / TLS encryption. You can recognize an encrypted connection by “https://” in the browser address bar

Changes to this Privacy Policy

We reserve the right to amend this privacy policy to comply with legal requirements or changes in our services.

Last updated: 20 October 2026

Why should you choose FlyingStar airport transfer?

Genuine Approach
24/7 customer service

We are always available for you 24 hours a day. 365 days a year.

home-pickup
Free cancellation

Up to 24 hours before your transfer, all cancellations are free of charge.

airport
Professional drivers

Our drivers are all professionally trained and are at your disposal - also in English.

Rental
Great price-performance ratio

Provide quality service at the lowest price. No fees for EC or card payments

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Simple and flexible booking

Book by phone, online or even easily via WhatsApp. The booking takes only 5 minutes.

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No credit card fees

Don't have any cash on you? We are happy to accept any credit card free of charge - even contact less