Flying Star services

Patient Transfer – safe and calm to your destination

For rides to hospital, rehab, a specialist or the airport: we drive patients and their companions calmly and on time – with plenty of time and help getting in and out.

and walkers welcome: Wheelchairs
can ride along: Companions
an emergency service: Not

Calculate your fixed price Ask on WhatsApp

4.9 ★ from 100+ Google reviews

Overview

Support on the way – without the rush

After an operation, with reduced mobility or in old age, getting to hospital or the airport is often difficult. Our patient transfer takes the time it needs: your driver picks you up at your front door, helps you get in and out and loads your wheelchair, walker and luggage.

Please note: our patient transfer is a driving service for non-emergency rides. We do not provide medical care and do not replace emergency services or qualified medical patient transport. In an emergency, always call 112.

Your benefits

Included with our patient transfer

Wheelchair & walker
We take wheelchairs and walking aids along and help you into the vehicle.
Companion
Relatives or carers can accompany you on the ride.
Time & patience
No time pressure getting in and out – we plan in enough buffer.
Also to the airport
At the airport we pick you up right where you are.

Hospital & rehab

Rides to hospital, rehab and specialists

Whether you are being discharged from hospital, travelling to rehab or have regular specialist appointments: we drive you at the agreed time and back again if you wish. Your driver accompanies you to the entrance and helps with your luggage.

Discharge from hospital
Travel to a rehab clinic
Specialist and therapy appointments
Outward and return trip

Airport

To the airport with reduced mobility

Travelling with reduced mobility needs good planning. We take you to Frankfurt Airport and pick you up after landing right where you are. Please book assistance inside the terminal with your airline in advance.

Pickup right where you are
Help with luggage and wheelchair
Live flight tracking
Driver reachable by phone

Why Flying Star

What you can rely on with every ride

Fixed price incl. VAT
No meter and no night, weekend or holiday surcharges.
Around the clock
Phone and WhatsApp available 24/7 – also on the day of travel.
Live flight tracking
Your pickup adjusts automatically to your landing time.
Licensed drivers
All drivers hold a passenger transport licence and have years of experience.
Free cancellation
Free of charge in your customer account up to 4 hours before departure.
4.9 out of 5 stars
More than 10,000 rides since 2016 and over 100 Google reviews.

How it works

Your ride in three steps

Step 1: Request your ride
Calculate and book your fixed price online – or ask us by phone or WhatsApp.
Step 2: Get your confirmation
You receive a written confirmation with all the details of your ride.
Step 3: Arrive relaxed
Your driver is there on time and takes you safely to your destination.

FAQ

Questions about our patient transfer

All questions and answers

Is the patient transfer a medical patient transport?

No. We drive patients who do not need medical care during the ride. Emergencies and patient transport with medical staff are handled by the emergency services and medical patient transport providers.