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Privacy policy

Flyingstar Airport Transfer Privacy Policy:

Data Protection at a Glance

General Information

The following information provides an overview of what happens to your personal data when you visit our website or use our airport transfer service. Personal data is any data that can be used to personally identify you. Detailed information can be found in the privacy policy below.

Data Controller

The controller responsible for data processing on this website is:

Owner:A. Rehman

Bensheimer Straße 89

65428 Rüsselsheim Germany

Phone: +4915153684687

WhatsApp: +49 151 53684687

Email: info@flyingstar-flughafentransfer.de

Data Collection on Our Website

a) Server Log Files

When visiting our website, the following data is automatically collected:

  • Browser type and browser version
  • Operating system used
  • Operating system used
  • Host name of the accessing computer
  • Time of server request
  • IP address

This data is technically required to correctly display the website.Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

b) Contact Form / Booking Form

  • Name
  • Phone number
  • Email address
  • Pickup and destination address
  • Date and time
  • Flight number (for airport pickups)
  • Number of passengers and luggage

This data is required for:

  • Preparation of offers
  • Performance of the airport transfer
  • Contact in case of questions
  • Contract fulfillment

Legal basis: Art. 6(1)(b) GDPR (performance of a contract).

Transfer of Phone Number to the Driver

To perform your booked airport transfer, your phone number will be shared with the assigned driver.

This serves exclusively to:

  • Coordinate the pickup location
  • Contact you in case of delay
  • Arrange airport terminal pickup

The transfer is made solely for contract fulfillment.Your data will not be used for advertising purposes.

Legal basis: Art. 6(1)(b) GDPR.

Transfer to Partner Companies

In exceptional cases (e.g., vehicle breakdown or illness), it may be necessary to forward a booking to a partner company to ensure the transfer.

In such cases, only the following data will be transmitted:

  • Name
  • Phone number
  • Pickup and destination address
  • Trip details

The transfer is made solely for the performance of the booked transfer. Legal basis: Art. 6(1)(b) GDPR.

Communication via WhatsApp

If you contact us via WhatsApp, data processing is carried out by WhatsApp Ireland Ltd.

The following data may be processed:

  • Phone number
  • Chat content
  • Communication metadata

The use of WhatsApp is voluntary. Alternatively, you may contact us by phone or email.

Legal basis: Art. 6(1)(a) GDPR (consent).

Payment Processing (Stripe & Other Payment Providers)

If you use an online payment link or credit card payment, your payment data will be processed by external payment service providers (e.g., Stripe Payments Europe Ltd. or credit card providers).

The following data may be processed:

  • Name
  • Billing address
  • Payment details
  • Transaction number
  • Payment amount

Payment data is not stored on our servers

Legal basis: Art. 6(1)(b) GDPR.

Use of External Booking System

If a third-party booking system is used, booking data is transmitted directly to the respective technical service provider

The provider’s own privacy policy additionally applies.

Processing is carried out for contract fulfillment pursuant to Art. 6(1)(b) GDPR

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google Ireland Ltd.

Google Analytics uses cookies that allow an analysis of website usage. Processing only takes place with your consent.

Legal basis: Art. 6(1)(a) GDPR in conjunction with § 25 TTDSG.

IP anonymization is activated.

You may withdraw your consent at any time via the cookie banner.

Google Ads & Conversion Tracking

We use Google Ads Conversion Tracking to measure advertising effectiveness.

A cookie is set if you have given your consent.

Legal basis: Art. 6(1)(a) GDPR.

Facebook / Meta Pixel

This website uses the Meta Pixel provided by Meta Platforms Ireland Ltd.

This allows user behavior to be tracked after users have viewed or clicked on a Facebook or Instagram advertisement.

The use takes place only with your consent.

Legal basis: Art. 6(1)(a) GDPR.

Cookies & Consent Management

Our website uses cookies. Technically necessary cookies are stored based on Art. 6(1)(f) GDPR. Analytics and marketing cookies are only set after your explicit consent in accordance with Art. 6(1)(a) GDPR and § 25 TTDSG. You can adjust your cookie settings at any time.

Data Retention

Personal data is stored only as long as

  • it is necessary for contract fulfillment
  • legal retention obligations exist (e.g., tax law requirements)

After expiration of these periods, the data will be deleted or restricted.

Your Rights under GDPR

You have the right to:

  • Access (Art. 15 GDPR)
  • Rectification (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)

Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection supervisory authority.

Competent authority for Hesse, Germany:

The Hessian Commissioner for Data Protection and Freedom of Information P.O. Box 3163

65021 Wiesbaden

Germany

SSL / TLS Encryption

This website uses SSL / TLS encryption. You can recognize an encrypted connection by “https://” in the browser address bar

Changes to this Privacy Policy

We reserve the right to amend this privacy policy to comply with legal requirements or changes in our services.

Why should you choose Flyingstar airport transfer?

Genuine Approach
24/7 customer service

We are always available for you 24 hours a day. 365 days a year.

home-pickup
Free cancellation

Up to 24 hours before your transfer, all cancellations are free of charge.

airport
Professional drivers

Our drivers are all professionally trained and are at your disposal - also in English.

Rental
Great price-performance ratio

Provide quality service at the lowest price. No fees for EC or card payments

company-contract
Simple and flexible booking

Book by phone, online or even easily via WhatsApp. The booking takes only 5 minutes.

company-contract
No credit card fees

Don't have any cash on you? We are happy to accept any credit card free of charge - even contact less